We're here to help
Contact SitterLoop
Questions, feedback, or something feel off? Send us a note — a real neighbor will reply within one business day.
What can we help with?
A few common reasons folks reach out. Not sure where your question fits? Just send it — we'll point you the right way.
Account & profile help
Trouble signing in, updating your profile, or verifying your account.
Bookings & messages
Questions about posting jobs, applying as a sitter, or messaging neighbors.
Safety & trust
Report a concern, flag a profile or review, or share feedback about the community.
Billing & subscriptions
Membership questions, receipts, or changes to your plan.